Terms of Use

Last Updated: November 1, 2026

1. Introduction

Welcome to Kamlesh Khichdiwala. These Terms of Use govern your access to and use of our website, https://khichdiwala.com/, including its content, features, and services.

Throughout these Terms of Use, “Khichdiwala,” “we,” “our,” and “us” refer to the business operating the website. “You,” “your,” and “user” refer to any individual accessing or using our website.

By accessing or using our website, you agree to comply with these Terms of Use and other applicable policies published on our website.

Purchases made through our website are additionally governed by our Terms & Conditions, Shipping & Returns Policy, and other applicable purchase-related policies.

If you do not agree with these Terms of Use, please discontinue using our website.

2. Eligibility and Website Access

You may access our website for lawful personal, informational, and business-related purposes.

If you make purchases through our website, you must be legally capable of entering into a binding agreement under applicable Indian law.

You agree to provide accurate information whenever you submit an inquiry, complete a form, or place an order.

We reserve the right to restrict or suspend access where we reasonably believe that a user has violated these Terms of Use or engaged in unlawful or harmful activities.

3. Acceptable Use of the Website

When using our website, you agree not to:

  • Use the website for unlawful, fraudulent, or misleading activities.
  • Attempt to gain unauthorized access to our website, servers, customer accounts, or connected systems.
  • Introduce viruses, malware, malicious code, or other harmful technologies.
  • Interfere with the website’s security, functionality, or availability.
  • Collect or misuse personal information belonging to other users.
  • Copy, reproduce, or commercially exploit website content without authorization, except as permitted by law.
  • Impersonate another person or misrepresent your relationship with Kamlesh Khichdiwala.
  • Use automated systems to disrupt the normal functioning of our website.

We may take reasonable action to prevent misuse, protect our systems, and maintain a secure browsing experience.

4. Website Content and Product Information

Khichdiwala provides information about its food products, including ready-to-cook khichdis, poha, upma, soups, ragi panipuri, and millet-based products.

We make reasonable efforts to ensure that the information displayed on our website is accurate, complete, and up to date.

However:

  • Product photographs are for illustrative purposes and may differ slightly from actual packaging or presentation.
  • Product availability, prices, ingredients, and packaging may change.
  • Product descriptions, nutritional information, and preparation instructions may be updated.
  • Website content may occasionally contain typographical errors or inaccuracies.

Customers should refer to the actual product packaging for current ingredient declarations, allergen information, storage instructions, shelf life, and preparation guidance.

If you notice a discrepancy between website information and a product label, please contact us before consuming the product.

5. Food Information and Consumer Responsibility

Information provided on our website is intended to help customers understand our products and make informed purchasing decisions.

Customers are responsible for reviewing product labels and following the preparation, cooking, storage, and consumption instructions provided with each product.

Individuals with food allergies, intolerances, dietary restrictions, or specific health concerns should carefully review ingredient and allergen declarations.

General food and nutritional information published on our website is not intended to replace professional medical or dietary advice.

We do not guarantee that every product will be suitable for every individual.

6. Intellectual Property Rights

All original content displayed on our website, including brand names, trademarks, logos, product photographs, descriptions, illustrations, graphics, videos, designs, and website layouts, is owned by or licensed to Kamlesh Khichdiwala.

Such content is protected by applicable intellectual-property laws.

You may access and view website content for personal, non-commercial purposes.

Unless authorized in writing or permitted by applicable law, you may not:

  • Reproduce or republish website content.
  • Modify or distribute our images, designs, or product descriptions.
  • Use our trademarks or logos for commercial purposes.
  • Create derivative works from protected website materials.
  • Misrepresent any association with or endorsement by Kamlesh Khichdiwala.

Unauthorized use of our intellectual property may result in appropriate legal action.

7. Website Availability and Technical Functionality

We aim to maintain a reliable, secure, and accessible website.

However, uninterrupted access cannot be guaranteed.

Our website may occasionally become unavailable due to scheduled maintenance, technical issues, software updates, network failures, or circumstances beyond our reasonable control.

We may modify, update, suspend, or discontinue website features where reasonably necessary.

We are not responsible for temporary interruptions or technical failures to the extent permitted by applicable law.

8. Third-Party Websites and External Services

Our website may contain links to external websites or services, including payment gateways, delivery partners, social-media platforms, and other third-party resources.

These external services may operate under their own terms, privacy policies, and security practices.

We do not control all aspects of third-party websites and are not responsible for their independent content, availability, or practices, subject to applicable law.

Users are encouraged to review the relevant terms and policies before interacting with external services.

9. User Submissions and Communications

Users may communicate with Kamlesh Khichdiwala through contact forms, email, telephone, or other communication channels made available on our website.

When submitting an inquiry, feedback, suggestion, or other communication, you agree to provide information that is accurate, lawful, and appropriate.

You must not submit content that is fraudulent, abusive, defamatory, threatening, unlawful, or infringes the rights of others.

We may use submitted information to respond to inquiries, provide customer support, resolve complaints, and improve our services, in accordance with our Privacy Policy and applicable law.

Submitting feedback does not transfer ownership of your intellectual property to Kamlesh Khichdiwala.

10. Orders and Purchases

Product purchases made through our website are governed by our separate Terms & Conditions.

These include provisions relating to:

  • Product prices and applicable taxes.
  • Payment processing.
  • Order acceptance and cancellation.
  • Shipping and delivery.
  • Returns, replacements, and refunds.
  • Promotional offers and discounts.

In the event of an inconsistency concerning a purchase, the relevant purchase-specific provisions of our Terms & Conditions and applicable policies will govern, subject to applicable law.

11. Privacy and Data Protection

We respect the privacy of individuals who visit and interact with our website.

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data-protection laws.

Please review our Privacy Policy for information about personal data collection, processing, sharing, security, retention, and applicable privacy rights.

12. Limitation of Liability

We make reasonable efforts to provide accurate information and maintain reliable website functionality.

To the extent permitted by applicable law, Khichdiwala will not be liable for indirect or consequential losses arising from website interruptions, third-party service failures, or unauthorized misuse of the website.

Nothing in these Terms of Use excludes or limits liability that cannot legally be excluded or restricted, including applicable statutory consumer rights, liability for fraud, or other non-excludable obligations.

13. Changes to These Terms of Use

We may revise these Terms of Use from time to time to reflect changes in our website, services, business operations, or legal requirements.

The updated version will be published on this page with a revised effective or update date.

Changes will apply in accordance with applicable law.

Users are encouraged to review this page periodically.

14. Governing Law and Dispute Resolution

These Terms of Use shall be governed by the laws of India.

Disputes relating to website usage shall be addressed in accordance with applicable Indian laws.

Courts having appropriate jurisdiction in Mumbai, Maharashtra, may hear disputes where legally permissible.

Nothing in this section restricts any statutory rights available to consumers.

15. Contact Information

For questions, concerns, or clarification regarding these Terms of Use, please contact:

Brand: Kamlesh Khichdiwala

Website: https://khichdiwala.com/

Email: contact@khichdiwala.com

Phone: +91 90820 04678

Business Address: A-701, Orchid Business Park, Twin Arcade Complex, Military Road, Marol, Andheri East, Mumbai-400059, Maharashtra, India.

For formal legal notices or concerns regarding website usage, please contact us using the information above and specify the nature of your request.